🏡 Frequently Asked Questions

🔑 Why is booking directly the best option for me? And how do I book directly?

Booking directly is your best option to save money, get faster responses and deal with real people
30+ night stays pay no hotel taxes and booking directly for any length of stay saves about 15% on "hosting" service fees.

You can book directly by visiting www.StopOverStays.com If you have inquires prior to booking or you have a pet, please call or text - 361-695-1943 of email us at 361.MidTermRentals.com

💰 What Type of Payments Do You Accept?

We accept all major credit cards on our website, Direct bank to bank transfers or PayPal and offer flexible payment plans ( upfront and monthly) Invoices are available for corporate and insurance stays, in fact we can work directly with your insurance company

📅 How long can I stay?

Our typical stays are 30–60-90 nights, but we offer flexible, extendable leases and sometimes shorter stays when the calendar allows.

💰 What’s included in the price?

All stays include furniture, linens, kitchen essentials, paid - Wi-Fi utilities, streaming services, lawn care and pool services when applicable.
We have a full-size washer/dryer for your convenience. A generous starter supply of paper products, cleaners, sponges, dishwasher pods, shampoo, conditioner and soaps
We have a reasonable cap on the utility bill, anything over $250/mo. – will be billed to you.

🧾 Do you require a lease or deposit?

Yes. Each stay includes a simple rental agreement, a refundable security deposit, and a non refundable pet deposit when applicable. And you will be asked to agree to abide by and sign a copy of our house rules. This ensures everyone’s comfort and care of the property.

🧾How Does the Damage Deposit Work?

We collect and hold a refundable damage deposit in the event there is significant damage caused during your stay. Funds are not charged unless damage or policy violations occur.
The hold is released automatically within 3–5 business days of checkout.

🐶 Are pets allowed?

We try our best to be pet friendly and welcome – well behaved – pet owners. However there are some restrictions against certain breeds by our insurance. We would appreciate a n up front discussion on what pets you have prior to move-in. Each property page lists pet policies, fees, and yard access details.

🧹 Is cleaning included?

A standard cleaning fee is added to every booking.
We also offer optional weekly or monthly cleanings for extended stays.

🏠 What types of guests do you host?

We welcome traveling professionals, insurance relocations, contractors, remote workers, snowbirds, and families who need a furnished home for 30+ nights. And as our calendar allows, we can host shorter terms stays of 2 nights to 29 nights for special occasions – vacation getaways, weekend getaways, birthdays, anniversaries etc.

🕓 What time is check-in and check-out?

Check-in is after 4:00 PM, and check-out is by 11:00 AM.
We can often accommodate early check-in or late check-out upon request, depending on our calendar.

🏠 How do I access the Property

Within 24-48 hours before your arrival, you will receive a text message with your electronic door code. This will be personal to you and generally we use the last 4 digits of your phone number

🧾 What’s your cancellation policy?

We understand that plans change, so we try and be flexible with our policies
               100% refund up to 14 days before arrival date
               50% refund up to 7 days before arrival date
               Cancellations within 7 days of arrival date are non-refundable. We strongly suggest guest purchase cancellation insurance

If for any reason, we need to cancel your reservation prior to your arrival , you will receive a full refund. Note: we would only cancel a reservation under extreme circumstances.

Q&A's