Privacy Policy for Stop Over Stays
Effective Date: November 2023
At Stop Over Stays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when using our website or services. By accessing or using our website, you agree to the terms outlined below.
1. Information We Collect
When you use our website or book a rental, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Booking Details: Dates of stay, property preferences, and payment details (processed securely through third-party payment processors).
- Communication Information: Any messages or inquiries you send us through our website, email, or other forms of communication.
- Technical Information: IP address, browser type, and other data collected automatically to improve our website's functionality.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To process and confirm your bookings.
- To communicate with you about your reservations, inquiries, or updates.
- To improve our website, services, and customer experience.
- To comply with legal obligations or resolve disputes, if necessary.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard security measures such as encryption, secure servers, and restricted access to safeguard your data. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
With service providers or partners who assist in processing payments, managing bookings, or improving our services (e.g., payment processors or property management systems).
If required by law or to comply with legal requests.
To protect our rights, property, or safety, or to enforce our terms and conditions.
5. Your Rights
You have the following rights regarding your personal information:
Access and Update: You can request access to the personal information we hold about you or update it if it’s incorrect.
Opt-Out: You can opt out of receiving promotional emails or marketing materials by clicking the “unsubscribe” link in our emails or contacting us directly.
Delete Your Data: You can request that we delete your personal information, subject to any legal requirements or legitimate business needs.
To exercise these rights, please contact us at StopOverStays@gmail.com
6. Cookies and Tracking
We may use cookies and similar technologies to improve your experience on our website. Cookies help us understand how you use our site and allow us to tailor our services to your preferences. You can adjust your browser settings to block cookies if you prefer, but some features of our website may not function properly.
7. Compliance with State and Federal Privacy Laws
State of Texas: We abide by the Texas Business and Commerce Code, including Chapter 521, which governs the protection of sensitive personal information. We take reasonable steps to prevent unauthorized access, disclosure, or misuse of your data.
Federal Laws: We comply with applicable federal privacy laws, such as the Federal Trade Commission (FTC) regulations, which require transparency in how we collect and use personal data.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated. Please review this policy periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: StopOverStays@gmail.com
- Phone: 361-695-1943
By using our website or services, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting Stop Over Stays with your personal information.